Your UK supplier of natural and organic Equine products for healthier horses and animals

Terms and Conditions

Organic Equine are dedicated to helping you to help your animals. We want you to be satisfied with the products we sell. If you have any suggestions, comments or complaints please e-mail us at sales@organic-equine.co.uk or use our contact form

Making Your Purchase:

Making a purchase on-line is quite easy. First, browse our Product Catalogue, and select any item using the 'add to basket' buttons. These will then load into your virtual shopping cart. After you have finished your selection(s), choose "Checkout' where you will be asked for your name, address, e-mail and a few other few details so we can begin your order.

Online Payments:

We recommend you pay for your order using online credit card payments through PayPal™. Paypal accept most major credit / debit cards such as Visa, Mastercard, Switch, Solo, Delta, Electron. This is a tried and tasted service that is fully logged, secure and easy to complete. Using your credit card also gives you some consumer protection (please check your issuer for details).

Credit Card Security

Using PayPal's™ on-line shopping cart ensures all credit card numbers are encrypted (made secret) and secure when the order is placed. PayPal™ use 128 bit encryption to encrypt your data (same highest strength as the military and all major UK banks).

Currency - Prices in Pounds GBP:

Prices are in £GBP. If you are shopping from anywhere other than the UK, Paypal and your bank / credit card company will do the conversion for you. It is your responsibility to check conversion rates for your own currency.

Other Methods of Order and Payment:

Phone: 07814 810944 By all means call us to place an order - we require payment before goods are dispatched. You can pay by cheque or electronically through your telephone bank or Internet banking. We will advise you further when you place your phone order.

E-mail: info@organic-equine.co.uk You may e-mail your order, stating clearly which products, sizes, quantities and your contact / delivery details. When we receive your e-mail we'll add the correct postage and packing costs and either call or e-mail you to confirm the order and full cost. We require full payment before goods are dispatched. You can pay by cheque or electronically through your telephone bank or Internet banking. We will advise you further when you place your e-mail order.

Shipping And Handling:

All products are subject to postage, delivery and packaging costs. Generally this is costed as a combination of number of items and weight. You are fully informed of the shipping and handling costs as part of your payment.

Delivery Schedule:

We deliver your order as soon after we have received your payment as possible. We will normally send your order to you in 5 business days. International orders are generally received in under 15 days. Delays may occur to public holidays or circumstances beyond our control. Please allow 28 days for your order to arrive.

Back Orders - 'Out of Stock'

If your item is not in stock, we will back order for you. You will always be e-mailed with the option to cancel your order if you would rather not wait, when we can refund the amount of the goods not dispatched.

Tax Charges

As a UK based supplier, orders made from the UK or the European Union, are subject to Value Added Tax of 17.5% on the price. Your shopping cart and invoice will show this cost.

Guarantee

We guarantee your satisfaction in our supplied products. If you are not satisfied with any aspect of the products we sell you should contact us immediately by either phone or e-mail. We will do our upmost to ensure your complaint is dealt with effectively and on it's merits.

Privacy Policy

Please see the separate Privacy Section

PayPal™ do not disclose buyers' information to third parties. Cookies may used on the shopping cart by Paypal to keep track of the contents of your shopping cart once you have selected an item, Full details of PayPal;s privacy policy and shopping cart use can be seen when you make your purchase through them.

Returns Policy

We always endeavour to assist you in returning faulty or incorrect goods as soon as possible with a correction order or refunds. Each case will be judged on its merits. This does not affect your statutory rights. To understand more about our (merchant) and your (customer) obligations in the UK please consult "The Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm.

Questions

Any questions regarding these terms and conditions or any aspect of our business should be direct to Val Hannah (Organic Equine) by either telephone, e-mail or post. Details on the Contact Us page.

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For Sales or more product information please:

Contact us at or ring 07814 810944

Please note that "with held" or "private" numbers will not be answered. Please leave a message and we will get back to you.

Thank you.

Organic and Natural Health Horse and Pony Products

We provide a complete range of natural animal health products, in particular for equines (horses and ponies), dogs, cats and pets. These organic products are tried and tested over years of development using natural ingredients and manufactured in the UK using science with nature to ensure your animal is a healthy animal. For horse, pony, racehorses, dogs, cats, and other pets.

Keywords and topics: Organic Equine supply a variety of natural animal health products for horses, ponies, dogs, cats and small pets, all of which are natural and at very competitive prices! They include natural horse wormer, lice repellent, laminitis, coughs, nutrients, minerals, vitamins, wormer, dog, puppy, foal, kitten, horse, cat, dog health, cat health, horse health, Cushings Disease, internal parasite control, Cushings Syndrome horse supplement, natural horse supplements, natural animal health supplements, de-lice, multi-worm, shampure, multi-plex HA, equi-gex, caromix, equi-vita, laminal, oxy-max, equi-traine, de-stress, de-lice, sweetch 1, sweetch 2, equi-san-dry, joint supplement for horses, dry powder disinfectant for stables and kennels, blood and organ cleanser, body tonic for horses, pony, sweet itch.

Equine Product Range:

The range helps protect, treat and care for your horses, ponies and equines: There are stable and equipment sanitizers; improvers for gut conditions, diarrhoea and looseness; Repellents for parasites, lice & mange; calmatives and stress reducers; dry disinfectants; skin wash and care products; creams for Sweet Itch; Vitamin supplements and boosters; help for nasal bleeding; blood, liver and kidney cleansers; hormone treatments; post-natal strengtheners; Laminitis and Cushings treatment; performance enhancers; bone and muscle strengtheners; worming products; low-sud shampoo; tail and mane cream; bile treatments.